Return & Refund Policy

Refund Policy – Khanan Watches

At Khanan Watches, we strive to provide high-quality timepieces and excellent customer service. If you are not satisfied with your purchase, you may request a refund under the following conditions:

1. Return Window: You must return the product within 48 hours of receiving your order.

2. Product Condition: The watch must be returned in its original condition, unused, unworn, and with all original packaging, tags, and accessories intact.

3. Return Process:

   • Contact our customer support team within 48 hours of receiving your order to initiate the return process.
   • Provide your order number and proof of purchase.
   • Ship the item back to us at the provided return address. The return shipping cost will be the responsibility of the customer unless the product is defective or incorrect.

4. Refund Approval: Once we receive the returned product, our team will inspect it. If the item meets our return criteria, a refund will be processed to your original payment method.

5. Non-Refundable Items:

   • Watches that show signs of wear or damage.
   • Returns requested after the 48-hour window.
   • Items without original packaging and accessories.

For any inquiries regarding refunds, feel free to contact our support team.

Thank you for shopping with Khanan Watches!